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Publication
25 September 2012
Occupations and skills observatories: tools for shaping the future
d'Agostino Alexandra
,
Delanoë Anne
TRADE SECTOR
EMPLOYMENT FORECAST
SURVEY
TRADE MONITORING UNIT
Publication
12 September 2012
'Hello, how can I help you?' Greeting jobs and their professional skills and practices
Cadet Jean-Paul
,
Gosseaume Valérie
,
Mahlaoui Samira
,
Séchaud Frédéric
SERVICE RELATIONSHIP
RECEPTIONIST
TYPICAL JOB STUDIED IN ITS DYNAMIC METHOD
PROFESSIONAL KNOWLEDGE
WORK ANALYSIS
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